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Student support

We work hard to create a safe and supportive learning experience for all our students.

We work hard to create a safe and supportive learning experience for all our students.

Everything we do is to help you succeed. No matter where you want to get to or where you are starting from, we want to help you achieve your ambitions.  

Your wellbeing is very important to us. We know that some learners need more support to meet their needs. We work with learners, their families and external partners to support a smooth transition from school to college, right through to moving into employment or higher-level learning.

For student support, please complete our enquiry form.

At Activate Learning, your happiness and success is our priority. We offer the following dedicated services to ensure your life while studying is positive and fulfilling - both academically and personally. 

Our teams support students in a number of ways:


Coming to college can be a daunting experience for some, so we work with learners and offer taster sessions, college tours, summer programmes and 1:1 support to ensure you adjust to college life quickly. 

Support for parents 

We know how important it is for parents to be aware of all opportunities available to young people, as well as the support they can provide them.  


It is everybody’s responsibility to keep our campuses safe. When on campus, we ask that you always wear your lanyard to identify yourself and to access buildings. We have a team of safeguarding and child protection specialists to respond if you are worried about your own or somebody else’s health, safety or wellbeing, on or off campus. 

We want everyone to feel welcome, safe and secure whilst at college.

Mental health

Mental health issues will affect one in four people in the UK each year.

We offer a wide range of services to support learners with mental health issues. We will support you to prevent mental health issues arising, raise awareness, reduce stigma and break down barriers. We help staff and students spot the signs, keep healthy and get the help they need.


Study, relationships, money worries – sometimes problems can seem hard to deal with and life can be challenging at times. All our students have access to a free, confidential counselling service, to help them work through any issues that may be affecting their studies.

Support for LGBTQIA+ students

Activate Learning offer dedicated individual and group support for LGBTQIA+ students at our colleges. We work closely with community networks and clubs to offer as extensive support as possible. We facilitate LGBTQIA+ clubs and groups at each of our campuses, and will continue to expand these groups as of September 2020. 

Throughout the academic year, the Student Support team celebrate the LGBTQIA+ community with a range of external and internal events. 

We continue to train and upskill our Student Support staff to better support the diverse students at our colleges. 
Regardless of age, Student Support can support you with referrals and engagement to other services in the community.

At each of our college campuses we have an LGBTQIA+ society. Anyone that identifies in the LGBTQIA+ community or as an ally is welcome to come along. The society meets to offer support, fundraise for charities and events, and organise events for the community in college. The society is completely student-led so we need your input! If you are interested in coming along to a meeting or joining the society then drop an email to or speak to your local Student Support team on campus. 

Computer equipment

As part of our guarantee to enable students to work efficiently, whether on campus or remotely, we have set up a buy your own device scheme to enable all students to buy a laptop or tablet. We want everyone to have access to the right equipment even if they aren’t physically at college. So, we’ve teamed up with two companies, Academia and Dell, who can support you with buying a new device.  

There is a choice of devices available for you to choose from and the option to pay via a payment plan, so you can spread the cost. The devices are sold as bundles which includes a case and a warranty and the option to add insurance should you wish to do so. 

Visit our online store with Academia 

Visit our online store with Dell


All students have a dedicated personal tutor on hand to coach you and keep you on track to succeed. Their frequent and friendly meetings will ensure your set targets are met and exceeded.


Sometimes, barriers can prevent us from achieving our best. Sometimes, we all need a helping hand to get back on track. Our team of attendance specialists are here to help you work through these barriers and things that may be holding you back, and make sure you can attend all of your lessons to maximise your learning!

Faith rooms

Faith rooms are available for you to use on all campuses for prayer and quiet reflection.

Students' Union

Have your say and join the Activate Learning Students’ Union! You could run for one of the executive committee positions or join some of the clubs and societies that are run by students.

Each campus has its own Students’ Union room where you can mix with other students, chill out and relax or work.

Learner Voice and Student Representatives

Become a student representative and share your ideas and opinions to help change the student experience. This is an essential part of improving the college experience for all students.

Events and enrichment

Throughout the year, we organise a vibrant range of events and activities to enrich the learner experience at college. This includes: charity events, awareness days, and celebrating religious festivals.

For further information on any of the above, please email

Our Learning Philosophy

Every year, our Learning Philosophy enables students to unlock their potential.

Our Learning Philosophy recognises the dynamics between brain, motivation and emotion, helping you learn and progress.

Careers advice

Our dedicated careers advisors are available for 1:1 support regarding your progression and education, employment or training. These qualified advisors are on hand to answer all your questions.

For adults aged 19 and over, the National Careers Service can offer free and impartial advice within the Thames Valley. They can help you to identify your skills, look at your career options, and develop your CV and interview skills. Book a careers consultation today by calling 0800 612 6008 or emailing

Student Crew

If you are interested in working at college while you study, ask about opportunities to join our Student Crew. We’ve got all kinds of paid work opportunities, and it looks great on your CV!