This qualification is for learners aged 18 and over. You will need suitable English language skills, so you can engage with customers as part of conflict handling.
How to Apply
You can register for this course online. Click on ENROL NOW and follow the steps below:
- Register your contact details online and verify your account
- Go to your desired course page and click again on ENROL NOW. Follow the link to pay for your course
Course places are limited and available on a first-come, first-served basis. We would encourage you to enrol on your chosen course as soon as possible. If you prefer to enrol in person please visit us at one of our college Advice Centres or enrol over the phone via 0800 612 6008.